The FiQuant™ Framework — Finite Group
Proprietary Framework

The FiQuant™ Framework.

A structured way to understand where your profit is lost and how to restore it. Most financial reports tell you what happened. FiQuant shows you why it happened and what to fix.

Apply for a Clarity Session Explore our Method
The Approach

A framework,
not a report.

Most advisory relationships begin with a conversation and end with a report. Ours begins with a diagnostic that has been refined across dozens of professional services firms over 20 years.

The FiQuant™ Framework looks at your firm as a whole, not just the P&L. How revenue is generated. How value is priced. How your team's capacity is being used. How effort converts to cash. How client and team relationships compound over time.

Every one of those areas affects your profit. Most firms only ever look at one or two of them. We look at all five together.

Five Interdependent Pillars

What each pillar measures — and why it matters.

The FiQuant™ Framework evaluates all five, together, benchmarked against Australian professional services standards.

PILLAR 01

Revenue Efficiency

How efficiently does your firm convert market demand into revenue and cash?

This pillar reveals whether growth is healthy: revenue quality, concentration risk, sales efficiency, and cash conversion. It is the foundation upon which all other pillars build. High revenue is a vanity metric if the effort required to capture it is unsustainable.

Selected Metrics  ·  +22 more
Revenue Growth (MoM/YoY) Recurring Revenue % Revenue per FTE Gross Margin % DSO (AR Days) Cash Conversion Cycle Client Concentration % Lead-to-Win Rate + 22 more
PILLAR 02

Product & Pricing

Are your offerings and pricing architecture capturing the value you deliver?

Pricing is the highest-leverage profit lever in professional services. Weak pricing discipline leaks margin regardless of workload. A 1% improvement in pricing typically has 3–4x the impact of a 1% improvement in volume. We find the disconnect between expertise delivered and fees captured.

Selected Metrics  ·  +22 more
Standard Bill Rate Rate Realisation % Contribution Margin % Write-offs % of Revenue Pricing Power Index Scope Creep Hours % Fixed-Fee vs T&M Mix Total Value Leakage % + 22 more
PILLAR 03

Productivity

How effectively does your team convert available capacity into high-quality, client-facing output?

Productivity determines whether you can scale without burning out leaders or hiring ahead of profit. It's the bridge between capacity and revenue. We move past the traditional timesheet to measure true output, identifying where your team's intellectual capital is spent on low-value activity.

Selected Metrics  ·  +22 more
Billable Utilisation % Capacity Load % Non-billable % of Worked Revenue per Worked Hour Leverage Ratio Meeting Load % On-time Delivery % Partner Delivery Load % + 22 more
PILLAR 04

Realisation

How much of your recorded effort becomes billable, billed, and collected cash?

Realisation is where profit disappears silently, usually through scope creep, slow billing, and weak collection discipline. It's the gap between work done and cash received. We track the entire journey from project start to cash cleared, identifying exactly where your hard-earned margin evaporates.

Selected Metrics  ·  +22 more
Hours Realisation % Value Realisation % WIP Balance & Days AR Balance & DSO Collection Rate % WIP Aging (30/60 days) Bad Debt % Invoice Cycle Time + 22 more
PILLAR 05

Retention

Are you keeping the valuable clients and talent that drive long-term firm value?

Retention is compounding. High retention reduces acquisition pressure, stabilises delivery, and improves long-term firm value. The cost of acquiring a new client is typically 5–7x the cost of retaining an existing one. We evaluate the 'leakage' in your foundation to see if you are building an enduring asset.

Selected Metrics  ·  +22 more
Client Retention Rate % Net Revenue Retention Client Churn Rate Expansion Rate % NPS Score Employee Retention % Referral Lead Share % Retainer Renewal Rate + 22 more
The Insight

Why “just one fix” never works.

The five pillars are not independent. They are deeply interconnected. An issue in one area is almost always a symptom of a failure in another.

FiQuant™ FRAMEWORK
◆ Auto-cycling — hover panel to pause
Clarity Session 60 MINUTES · NO OBLIGATION

Ready to see what the numbers actually say ?

Every engagement begins with a Clarity Session: a focused 60-minute conversation that gives your leadership team immediate clarity on your firm's most direct path to improved performance.

Schedule a Discovery Call

Warning: This process replaces “hope” with “data.” It is remarkably clarifying. You may find that your “biggest problem” wasn't actually the problem at all.